Legal notice

Seller

Fig Inc.

 

 

Representative Director

Mayuko Fujiwara

 

 

Address of head office

Minami-azabu 3, Minato-ku, Tokyo

 

 

Telephone number

Please contact us from CONTACT

 

 

E-mail address

info@menn.jp

 

 

Fees other than the product price required

1,000 yen flat rate shipping for purchases under 35,000

 

 

Payment Methods

Credit card and Amazon pay

 

 

Product delivery time

Generally, 2 to 4 weeks

 

 

Delivery method

Home delivery service

 

 

Returns, defective products, and cancellations

Generally, we do not accept returns of merchandise for reasons attributable to the customer.

 

 

In the event of an error or initial defect(*) by our company, please contact us within 7 days of receipt of the product, We will exchange the item(s).

 

*Initial defects are defined as any shock during transportation that significantly damages the original function or condition of the product.

 

Please be aware that the crushed patterns, uneven colours, and individual differences that occur during the production process are characteristic of naturally derived materials and do not fall under the category of initial defects.